PRIVACY RIGHTS

Your Privacy Rights

At WigWarehouse.com, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website. By using our site, you agree to the practices described below.

1. Information We Collect

We collect personal information that you voluntarily provide when you create an account, place an order, or contact us. This may include:

  • Name, email address, phone number
  • Billing and shipping addresses
  • Payment information (processed securely by third-party providers)

We also automatically collect certain information when you visit our website, including:

  • IP address, browser type, and device identifiers
  • Pages visited, browsing behavior, and referring URLs
  • Cookies, pixels, and similar tracking technologies

A. Information You Provide

  • Name, email address, phone number
  • Billing and shipping addresses
  • Payment details (processed securely via third-party payment processors)
  • Account login credentials
  • Customer service communications

B. Automatically Collected Information

  • IP address, browser type, device identifiers
  • Pages viewed, time spent, referring URLs
  • Cookies, pixels, and tracking technologies

C. Sensitive Personal Information

We do not intentionally collect sensitive personal data (e.g., SSN, biometric data). If collected incidentally, it is handled with heightened protection.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Manage your account
  • Provide customer support
  • Send transactional messages (order confirmations, shipping updates)
  • Deliver marketing communications (with consent where required)
  • Personalize your shopping experience
  • Detect fraud and enhance security
  • Comply with legal obligations

3. Cookies & Tracking Technologies

We use cookies and similar technologies for:

  • Site functionality
  • Analytics (e.g., Google Analytics)
  • Advertising and retargeting

You may manage cookie preferences through your browser or our Cookie Consent Banner (where applicable).

4. How We Share Your Information

We may share your information with:

  • Service Providers: Payment processors, shipping carriers, hosting providers
  • Marketing Partners: For advertising and email campaigns (where permitted)
  • Legal Authorities: When required by law or to protect rights

We do not sell personal information in the traditional sense. However, some data sharing for advertising may be considered a “sale” or “sharing” under laws like the CCPA/CPRA.

5. Your Privacy Rights (U.S. & International)

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request deletion of your data
  • Correct inaccurate information
  • Opt out of targeted advertising or data sharing
  • Limit use of sensitive personal information
  • Withdraw consent (where applicable)

California Residents (CCPA/CPRA)

You have the right to:

  • Know what personal data is collected and how it’s used
  • Request deletion
  • Opt out of “sale” or “sharing” of personal data
  • Non-discrimination for exercising rights

To exercise your rights, contact us at: customerservice@wigwarehouse.com

6. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders and provide services
  • Comply with legal, tax, and accounting obligations
  • Resolve disputes and enforce agreements

7. Data Security

We implement industry-standard safeguards, including:

  • SSL encryption
  • Secure payment processing
  • Access controls and monitoring

While we take reasonable precautions, no system is completely secure.

8. Children’s Privacy

Our website is not intended for children under 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from minors.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised “Effective Date.” Continued use of the site constitutes acceptance of changes.

11. Contact Us

For privacy-related requests or questions:

Email: customerservice@wigwarehouse.com
Website: WigWarehouse.com

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