eGift Certificate Privacy & Electronic Delivery Policy

WigWarehouse.com | Wig Warehouse King Inc.

Effective Date: October 27, 2026

Wig Warehouse King Inc. respects the privacy of customers who purchase, receive, or redeem our eGift Certificates.

This policy explains how personal information associated with eGift Certificate transactions is collected, used, disclosed, and protected.

It supplements the general Privacy Policy available at WigWarehouse.com.

1. Information We Collect

When an eGift Certificate is purchased, delivered, or redeemed, we may collect:

• Purchaser's name, email address, and billing information.

• Recipient's name and email address, when provided.

• Gift certificate denomination, transaction date, and order information.

• Gift messages voluntarily submitted by the purchaser.

• Redemption history, remaining balance, and related transaction records.

• Information needed to investigate suspected fraud, delivery errors, or unauthorized use.

Payment information is processed through our authorized payment service providers.

2. How We Use Your Information

We use personal information associated with eGift Certificates to:

• Process and confirm purchases.

• Generate and deliver digital gift certificates.

• Verify and manage gift certificate balances.

• Process redemptions, returns, and refunds.

• Respond to customer inquiries and delivery issues.

• Prevent fraud, unauthorized transactions, and misuse.

• Maintain business records and comply with applicable legal obligations.

3. Electronic Delivery and Communications

eGift Certificates are delivered electronically to the purchaser or designated recipient.

Transaction-related emails may include:

• Purchase confirmations.

• Gift certificate delivery notifications.

• Redemption instructions.

• Balance or replacement information.

• Customer service and security notifications.

These communications are necessary to provide and administer the eGift Certificate service.

Purchasing or receiving an eGift Certificate does not automatically enroll the recipient in promotional marketing emails.

Marketing messages will be sent only as permitted by applicable law and our general Privacy Policy.

4. Information Sharing

We may share necessary information with trusted service providers that assist with:

• E-commerce operations and gift certificate administration.

• Payment processing and transaction verification.

• Email delivery and communication services.

• Fraud prevention and website security.

• Customer support and legal compliance.

These service providers are permitted to process personal information only for authorized purposes, subject to applicable contractual and legal requirements.

We do not sell eGift Certificate recipient email addresses to third-party advertisers.

5. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information and gift certificate transaction records.

Gift certificate codes should be kept confidential. Anyone possessing a valid code may be able to redeem its available balance.

No electronic transmission or storage system can be guaranteed to be completely secure.

6. Information Retention

We retain gift certificate transaction information for as long as reasonably necessary to:

• Maintain valid gift certificate balances.

• Provide customer service and resolve disputes.

• Prevent fraudulent activity.

• Meet tax, accounting, and other legal obligations.

Information is deleted, anonymized, or otherwise handled in accordance with our retention practices and applicable law when it is no longer required.

7. Customer Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information.

Some information may need to be retained to maintain outstanding gift certificate balances, prevent fraud, or satisfy legal obligations.

Customers may submit privacy inquiries through our website's Contact Us page.

8. Third-Party Service Providers

WigWarehouse.com operates using Shopify and may use other authorized service providers to support payment processing, gift certificate administration, and email delivery.

Information processed by these providers may also be subject to their respective privacy notices and applicable data protection requirements.

9. Policy Updates

We may update this policy to reflect changes in our services, technology, or legal requirements.

The most recent version will be posted on WigWarehouse.com with its effective date.

10. Contact Information

For privacy concerns, electronic delivery questions, or gift certificate assistance, please contact:

Wig Warehouse King Inc.
Website: www.WigWarehouse.com
Customer Support: Contact Us page on WigWarehouse.com

Your privacy and shopping confidence matter to us.