TERMS AND CONDITIONS
Terms & Conditions
Effective Date: April 21, 2026
Welcome to WigWarehouse.com. These Terms & Conditions (“Terms”) govern your access to and use of our website and the purchase of products from our online store. By using this website, you agree to be legally bound by these Terms. Please read them carefully.
1. Acceptance of Terms
By accessing or using WigWarehouse.com, you agree to these Terms and our Privacy Policy. If you do not agree, you must discontinue use of the website immediately.
2. Eligibility & Use of Website
You must be at least 18 years old or the age of majority in your jurisdiction to use this website. By using this site, you represent that:
- All information you provide is accurate and current
- You will not use the site for any unlawful or fraudulent purpose
- You will not interfere with the security or operation of the website
3. Products and Online Store
WigWarehouse.com offers wigs, hairpieces, and related products (“Products”). We reserve the right to:
- Limit quantities purchased
- Discontinue products at any time
- Refuse service to anyone for any lawful reason
4. Orders and Payment
- All orders are subject to acceptance, verification, and availability
- We may cancel or refuse any order, including suspected fraud or pricing errors
- Payment must be completed at checkout using approved payment methods
- You authorize us (and our payment processors) to charge your payment method
5. Pricing and Promotions
- Prices are listed in U.S. dollars and exclude applicable taxes and shipping
- Prices and promotions may change without notice
- We reserve the right to correct pricing errors at any time, even after an order is placed
6. Shipping and Delivery
- Delivery dates are estimates and not guaranteed
- We are not responsible for delays caused by carriers, customs, or events beyond our control
- Risk of loss transfers to you upon delivery to the carrier (unless otherwise required by law)
7. Returns, Refunds, and Exchanges
Returns and exchanges are governed by our separate Return Policy. We reserve the right to:
- Refuse returns that do not meet policy requirements
- Issue refunds to the original payment method
- Charge restocking fees where disclosed
7A. Returns & Refunds (Summary)
We want you to shop with confidence at WigWarehouse.com.
- Return Window: Most items may be returned within 30 days of delivery
- Condition: Items must be unused, unworn, and in original packaging with all tags intact
- Non-Returnable Items: For hygiene reasons, wigs or hairpieces that have been worn, altered, or tampered with are not eligible for return
- Refunds: Approved returns will be refunded to the original payment method
- Shipping Costs: Original shipping fees are non-refundable unless the return is due to our error
- Return Authorization: A return authorization may be required before sending items back
8. Product Descriptions and Accuracy
We strive for accuracy, but we do not guarantee that:
- Product descriptions, colors, or images are error-free
- Your device will display colors accurately
Products are provided “as is” unless otherwise required by law.
9. Intellectual Property
All content on WigWarehouse.com—including text, images, logos, and design—is the property of WigWarehouse.com or its licensors and is protected by intellectual property laws.
You may not reproduce, distribute, modify, or exploit any content without prior written consent.
10. User Accounts
If you create an account:
- You are responsible for maintaining the confidentiality of your login credentials
- You accept responsibility for all activity under your account
- We reserve the right to suspend or terminate accounts at our discretion
11. Limitation of Liability
To the fullest extent permitted by law:
WigWarehouse.com shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business interruption.
Our total liability shall not exceed the amount paid for the product in question.
12. Disclaimer of Warranties
All products and services are provided “as is” and “as available,” without warranties of any kind, except as required under applicable consumer protection laws.
13. Indemnification
You agree to indemnify and hold harmless WigWarehouse.com from any claims, damages, or expenses arising from:
- Your misuse of the website
- Your violation of these Terms
- Your violation of any law or third-party rights
14. Privacy and Data Use
Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal information in compliance with laws such as the California Consumer Privacy Act (CCPA).
15. Accessibility
We are committed to making our website accessible to all users. If you experience difficulty accessing any part of the site, please contact us for assistance.
16. SMS & Email Communications
By providing your contact information, you agree to receive:
- Transactional messages related to your orders
- Marketing communications (only where permitted by law or with consent)
You may opt out at any time via unsubscribe links or by contacting us.
17. Third-Party Services
We may use third-party providers (e.g., payment processors, shipping carriers, analytics tools). We are not responsible for the performance or policies of these third parties.
18. Force Majeure
We are not liable for failure or delay in performance due to events beyond our reasonable control, including natural disasters, supply chain disruptions, labor disputes, or internet outages.
19. Dispute Resolution & Arbitration
Any dispute arising from these Terms shall be resolved through:
- Good-faith negotiation first, then
- Binding arbitration on an individual basis (where permitted by law)
You waive the right to participate in class actions to the extent permitted by law.
20. Governing Law
These Terms shall be governed by the laws of the State of New York, without regard to conflict of law principles.
21. Changes to Terms
We may update these Terms at any time. Changes will be effective upon posting. Continued use of the site constitutes acceptance of the updated Terms.
22. Contact Us
If you have any questions regarding these Terms:
Email: customerservice@wigwarehouse.com
Website: WigWarehouse.com